No Returns Policy
Thank you for choosing our products/services. Please read our No Returns Policy carefully before making a purchase.
Policy Overview
All sales are final. We do not accept returns, refunds, or exchanges for any products or services purchased through our website, except where required by applicable law.
Why We Have a No Returns Policy
Product Nature: Our products/services are digital, custom-made, or perishable, making returns impractical.
Customer Satisfaction: We provide detailed product descriptions, images, and support to ensure you make an informed purchase decision.
Business Sustainability: This policy helps us maintain competitive pricing and operational efficiency.
Exceptions
Defective or Damaged Products: If a physical product arrives damaged or defective, please contact us within 7 days of receipt at WrenchWorks3D@gmail.com with proof of the issue (e.g., photos). We will review claims on a case-by-case basis and may offer a replacement at our discretion, subject to availability.
Legal Requirements: Where applicable consumer protection laws mandate a return or refund, we will comply with those regulations. Please contact us for details specific to your region.
Pre-Purchase Considerations
Review all product/service details, specifications, and terms before purchasing.
Contact our support team at WrenchWorks3D@gmail.com with any questions or concerns prior to placing your order.
Ensure the product/service meets your needs, as we cannot accommodate changes or cancellations after purchase.
Privacy Policy
At WrenchWorks3D, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. Please read this policy carefully.
Last Updated: July 3, 2025
1. Information We Collect
We may collect the following types of information:
Personal Information: Information you provide directly, such as your name, email address, phone number, or payment details when you make a purchase, create an account, or contact us.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We use cookies, web beacons, or similar technologies to enhance your experience, analyze site performance, and deliver personalized content. You can manage cookie preferences through your browser settings.
Third-Party Information: Information we receive from third-party services (e.g., payment processors or analytics providers) when you interact with our website or services.
2. How We Use Your Information
We use your information to:
Process and fulfill orders, including payment processing and shipping.
Communicate with you about your account, orders, or customer service inquiries.
Improve our website, products, and services through analytics and user feedback.
Send promotional emails or newsletters (you can opt out at any time).
Comply with legal obligations or protect our legal rights.
Prevent fraud and ensure the security of our website and services.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
Service Providers: Trusted third parties who assist us with services like payment processing, shipping, website hosting, or analytics (e.g., PayPal, Google Analytics). These providers are contractually obligated to protect your data.
Legal Compliance: Authorities or regulators when required by law or to respond to legal processes (e.g., subpoenas).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
4. Your Choices and Rights
You have the following rights regarding your personal information:
Access and Update: You may request access to or updates of the personal information we hold about you.
Opt-Out: You can unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us.
Cookies: You can disable cookies through your browser settings, though this may affect website functionality.
Data Deletion: You may request deletion of your personal data, subject to legal or contractual obligations.
To exercise these rights, contact us at WrenchWorks3D@gmail.com.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing personal information.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: WrenchWorks3D@gmail.com